Frequently Asked Questions

• Where do I enter my coupon code when paying with PayPal?

• Can you get share count data for Facebook or Twitter?

• I live in the Canary Islands, how do I get VAT exemption?

• Mozscape Error: Too many urls in batch

• How can I upgrade my license?

• Google Search Analytics is not working

• How do you calculate social share counts?

• Do I need to pay for Ahrefs, Majestic, Moz etc... in order to use URL Profiler?

• The tool is not displaying correctly

• When using the backlink checker, why does the URL Profiler export contain more URLs than I entered?

• I get 'Some information invalid' when I enter my serial number

• Where do I enter my VAT number?

• Where do I enter my coupon code?

• My Ahrefs API key is not working

• Help - my license key has stopped working

• I have connected to Google Analytics, but it just returns 0s