VAT does not exist in the Canary Islands, so if you are subscribing to a license from this region, you should not be charged VAT.
URL Profiler is licensed through a reseller called FastSpring, and they natively support VAT exemption for buyers in the Canary Islands.
In order to zero-rate the VAT, follow the steps below:
1. Choose Plan
Go to the pricing page as normal, and select the subcription you would like to sign up for. Click 'Buy It Now'.
2. Enter Address Details
On the next page, you will be prompted to enter your name and address details. When you enter your address, make sure to put 'Canary Islands' in the box marked 'Región' (County, in English). Then click Next.
3. Confirm Payment Details
On the next screen you'll be prompted for payment details, and it will confirm the purchase amount. If everything has gone through correctly, you should see the VAT/IVA rate zeroed out:
Then you just need to add your payment details and complete your purchase, VAT free.
If you have any problems with this, or feel like it is not showing the correct amount, please don't hesitate to contact us through the support widget (bottom right of this page).